Imagine a bustling city at night. The neon glow of signs paints the streets, and even though the crowds are thinner, a sense of energy still fills the air. At the heart of this vibrant scene are security guards. You see them standing tall, watchful eyes scanning the crowds, their presence offering a reassuring sense of order. But what’s behind that calm demeanor? How do these dedicated individuals ensure safety for everyone? The answer lies in the 11 General Orders, a cornerstone of the security profession, guiding guards from their first shift to the end of their careers.
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The 11 General Orders are more than just a list of rules. They are a blueprint for ethical and responsible conduct, a guiding light that shines brightly in every security guard’s actions. These orders are the bedrock of the security profession, ensuring public trust and unwavering commitment to safety. They’re not just instructions; they’re the principles that keep the world secure, and understanding them will provide valuable insight into the world of security and its unsung heroes.
The 11 General Orders: A Closer Look
The 11 General Orders are a set of principles that form the foundation of security guard conduct. These orders are universally recognized in the security industry, ensuring that all guards operate under a common set of ethical standards.
1. Know Your Post and General Orders
It all starts with knowledge. Before a guard can even step onto their post, they must be meticulously trained on its specifics. This includes understanding the layout, identifying potential risks, and knowing the precise boundaries of their responsibilities. The 11 General Orders themselves are an integral part of this training, ensuring that each guard is well-versed in the core principles of ethical security practice.
2. Be Familiar With Your Duties
Beyond simply knowing the location, a guard must be proficient in their assigned duties. This includes a comprehensive understanding of their role, from routine patrols to emergency protocols. The 11 General Orders remind guards of the importance of being prepared for any scenario, ready to act responsibly and decisively in the face of any challenge.
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3. Report for Duty On Time and In Proper Uniform
Punctuality and professionalism go hand-in-hand. A security guard’s presence is a guarantee of order and security, and it begins with arriving on time and in a well-maintained uniform. This demonstrates respect for both the job and the clients being served.
4. Be Courteous and Helpful
The public is the heart of a security guard’s world. Whether assisting someone with directions, providing information, or simply offering a friendly word, the 11 General Orders emphasize the importance of approaching every interaction with courtesy and helpfulness. This embodies the core value of service, building trust and fostering positive relationships within the community.
5. Be Alert and Observant
A security guard’s job is essentially an ongoing surveillance operation. Whether they are monitoring a building, patrolling a neighborhood, or observing a crowd, alertness and attentiveness are paramount. These orders highlight the crucial role of observation, encouraging guards to pay meticulous attention to their surroundings, looking for any signs of suspicious activity or potential threats.
6. Be Loyal to Your Employer
Loyalty builds trust—this is a fundamental principle among all security professionals. The 11 General Orders emphasize the importance of remaining loyal to one’s employer, ensuring that their actions always align with their employer’s best interests. This includes safeguarding company secrets, following chain of command, and maintaining confidentiality at all times.
7. Protect Company Property
The security guard’s duty extends beyond just people—it also encompasses the protection of company property. This involves vigilant monitoring of assets, ensuring that all property is safe, secure, and properly accounted for. The 11 General Orders reinforce this unwavering commitment to property protection, highlighting its importance in safeguarding the employer’s investments.
8. Be Efficient and Prompt in the Performance of Your Duties
Timeliness and efficiency are vital in security work. The 11 General Orders emphasize the importance of acting swiftly and decisively in all situations, ensuring that all duties are carried out promptly and with the utmost efficiency. This means responding to incidents quickly, handling paperwork efficiently, and always being prepared to take action.
9. Preserve Order and Protect Life and Property
The core of the security profession is the preservation of order and protection of life and property. These orders underscore the guard’s unwavering duty to safeguard those entrusted to them, whether it’s a building, a crowd, or an individual. They are entrusted to maintain a safe and secure environment for everyone under their watch.
10. Report All Violations of Law, Company Rules, and General Orders
A security guard is essentially the eyes and ears of their employer and the community. The 11 General Orders dictate that any violation of the law, company regulations, or the General Orders themselves must be reported promptly and thoroughly. This means acting ethically and upholding the rule of law, ensuring that all transgressions are brought to light and addressed accordingly.
11. Be Polite and Impartial in Enforcement of Regulations
Every interaction is a chance to build trust and foster positive relationships. The 11 General Orders call for guards to be polite, but firm, and impartial in enforcing regulations. This means treating everyone with respect, ensuring that rules are applied fairly, and showing professionalism in every situation, even in the face of difficult circumstances.
Insights from the Experts: A Security Guard’s Guide to Success
While understanding the 11 General Orders is essential, it’s just the first step in becoming a successful security guard. Here’s what the experts advise:
- Continuing Education: The security field is ever-evolving, so continuous learning is key. Take classes, workshops, and certifications to stay up-to-date on new technologies, security procedures, and industry best practices.
- Build Strong Communication Skills: Communication is the cornerstone of effective security. Learn how to de-escalate situations, communicate clearly with both colleagues and the public, and ensure that all necessary information is shared accurately and promptly.
11 General Orders Of Security Guard
Conclusion
The 11 General Orders are a testament to the ethical foundation of the security profession. They are more than just rules; they are the guiding principles that define a security guard’s commitment to safety, order, and responsibility. By understanding and living by these orders, every security guard contributes to a safer and more secure world, building trust and confidence in those they protect. If you’re interested in making a positive impact by ensuring the safety of your community, consider exploring the world of security and delving deeper into these crucial principles.
